April 1, 2020 – Resident Update

It has come to our attention that scam phone calls are coming in to some of our residents regarding the government stimulus checks. These scam phone callers claim that they represent banks and that they need your banking information along with your Social Security Number in order to process your government stimulus check into your bank.

These are scam phone calls. Do not give them any information. If you should receive a phone call like this, please hang up the phone immediately.

March 25, 2020 – Community Update

COVID-19 Update:     How Are Things Going at Londonderry Village?

Jeff Shireman, CEO

 

  1. Checkpoint Access Control is going well; we have had some mechanical issues with thermometers and with I/L residents who didn’t think the checkpoint restriction applied to them.

 

  1. Our COVID-19 efforts are being made more difficult by a rising number of regular flu cases in both the resident and staff population; community physicians are basically telling their patients to stay home and ride it out.

 

  1. We are starting to see some staff attrition due to self-isolation related to interactions outside of work; that takes the employee out of circulation for several days or even weeks.

 

  1. COVID-Testing sites are now in operation at both Hershey Medical Center and Good Samaritan Hospital; turnaround time (often 4 or more days) on the test results is still a problem.

 

  1. We feel we are still in the beginning stages of this outbreak; now is not the time to relax our restrictions on visitation or public gatherings. We need to prepare for an extensive period of restrictions on social gatherings. We still feel it is likely that a “shelter-in-place” proclamation will be declared in PA.

 

  1. Café meals for delivery: went from 15 orders on Monday to 30 orders on Tuesday. If numbers continue to climb, we may have to limit menu choices to make production easier. We may also have to shift to delivering meals for multiple days during a single delivery.

 

  1. Grocery delivery services are much appreciated by residents, and are increasing in number as well.

 

  1. Availability of masks is still a concern, though we have had some positive developments on this issue, of late. CDC is now recommending use of ‘homemade’ masks as better than no masks”. We have volunteers, church ladies, Board members and Auxiliary members sewing masks for us. Shopes Gardens, our renovation contractors, brought in 50 N-95 respirator masks that they had obtained at various Sherwin-Williams paint stores! Also, we are starting to receive shipments of colorful “neck gaithers” that can be pulled up over one’s nose and used as a mask.

 

  1. Health Center Visitation: only for “compassionate care” cases, and only one family member at a time. Restricted to spouses and adult children, only. This is both to prevent transmission of the virus, but also to conserve our limited supply of masks, gowns and gloves.

 

  • During this time of restricted visitation, our staff are prepared to assist healthcare residents with using computer tablets to do video chats (using Skype or Zoom) with their families and friends.

 

  • We extend our condolences to those residents and families who have recently experienced the passing of their spouse and/or parent. We also share in their grief over not being able to use our Worship Center for Memorial Services at this time.

 

  • All Elder Day Care centers are shut down by order of Governor Wolf

 

  • Construction is continuing on the Nursing Administration Building; that is allowable because of its relationship to “health care”.   It looks like Shopes Gardens may also be allowed to continue with renovation work because it is taking place in a “residential care facility for seniors.”

 

  • There are 146 nursing homes across the country that have reported a positive COVID-19 case in their buildings. We do not, yet.   Should one occur, the person testing positive will be quarantined in their room.

 

  • Please take this seriously. The virus is known to have a much higher mortality rate for people over the age of 70 (which is most of the folks on this campus); and it is highly communicable. Folks who are infected may have no or mild symptoms, but they can still pass it on to others.

 

Thank you for the many notes and e-mails that I have received from residents, expressing their appreciation for the way staff is serving them during this unusually stressful time. I am very proud of the my staff and their dedication to our Community.

March 23, 2020 – No other updates to provide at this time. Please continue to check in on this page for updates as they become available. If you have specific questions, please use this email to direct your questions: LVresponse@LondonderryVillage.org.

March 20, 2020 – Resident Update

Recent Developments in our Campus COVID-19 Responses:

 

  • There were 10 residents who ordered prepared food from our Café, today, and had it delivered to their door by staff members. That service can now be accessed, 7 days per week, by calling 838-5406 ext. 3612 between the hours of 9-11 am. Menus will be posted on our website, and on TV starting next week.

 

  • Similarly, there were 14 residents who placed grocery orders through our Convenience Store, and had the groceries delivered to their door by our staff. That service will be available Monday through Friday. Please place grocery orders between 8 and 11 am, by calling 838-5406 ext.3653.

 

  • Our controlled access program has been working well in its first 24 hours. All folks coming onto the campus are being asked to submit to a health screen and temperature check. The daily mail delivery by the Post Office will stay the same as it has been. Other delivery services are being allowed onto the campus as long as they submit to the screening.

 

  • Everything we have been doing in the past 2 weeks has been with the intention of deterring the entrance (and spread) of the coronavirus onto our campus. We are asking (as is the Governor and the President!) residents to isolate themselves as much as possible. This pertains to all living units, not just the ‘connected buildings’. This virus is deadly to older and frail adults. For your own benefit, as well as the health and safety of everyone on this campus, please do your best to minimize interactions with other people!

 

  • One last thing…this is not the time to have your grandchildren visit the Village, nor for you to be providing babysitting services. It is not safe for them or you.

 

Stay Safe!                      Jeff Shireman,   President

March 19, 2020 – Video Statement

As I noted in my letter posted yesterday (3/18) on our website, the coronavirus situation is constantly evolving, and new developments are taking place every hour.   Yesterday, it was reported that positive tests for COVID-19 were recorded for individuals in both Lebanon, Berks, York and Lancaster Counties. If there was any doubt that COVID-19 was coming to our communities, that doubt has now been erased.

We are anticipating that Governor Wolf will be issuing a “shelter-in-place” proclamation for Pennsylvania, possibly within the next 24-48 hours. That will likely shut down the few restaurants that are still open doing delivery and take-out services. Grocery stores and medical facilities would still be open under that type of proclamation. But the strategy is clear…keep people away from other people, so as to eventually choke out the disease by denying it new victims.

With the virus now literally “at our door”, it is time to close the door.   Starting at 4 pm today (3/19), I have instructed our security staff to barricade all but one of the entrance roads onto our campus. The Wheaton Entrance off of Grubb Road will be the sole access point into Londonderry Village. All of our residents, staff, vendors, etc. will be directed to come through that entrance, where they will all undergo a brief health screen before being granted access to the rest of the campus. We will then discontinue screenings at our Wheaton, Snell and Leffler entrances, as that would be redundant. The controlled access point will be staffed on a 24-hour basis.

In our efforts to remain “airtight” against the virus, we will also be closing the Convenience Store and the Café, effective 3/20.   We will be releasing information, very shortly, about how residents can phone in orders for both groceries and prepared food from the Café. Londonderry Village staff will deliver those orders to your residence.   If you have a single family member or friend coming to Londonderry Village to bring you food and/or medicine, they will only be allowed entrance to our “connected buildings” from 10 am to 6 pm (7 days per week).   If they are coming to a duplex or cottage, they may visit anytime, but they will be subjected to the health screening at our sole access point.

I am so grateful for the dedicated efforts of our staff during this time of crisis. I am also thankful for the cooperation and understanding of our residents and visitors as you willingly comply with the hardships caused by these many restrictions.   We are all in this together, and together we will get through this…but it won’t be easy, and it won’t be over anytime soon.   As always, your prayers for our staff and for our Community are very much desired and appreciated. Blessings.

 

Jeff Shireman,   President

March 18, 2020 – Community Update

If you have been watching the news, lately, then you are aware of the mounting issues related to the coronavirus (Covid-19) pandemic. In our Health Center, alone, the federally proscribed guidance has gone from one of “discouraging visitation” to nursing homes to the present guidance of “restricted visitation.” Our physicians have advised us that Covid-19 is very likely already present in Lebanon County, but that no cases have been confirmed due to the lack of testing capabilities.

A week or so ago, the federal government was discouraging large group gatherings (1,000 or more) from taking place, which resulted in the cancellation of a lot of sporting and social events. The latest guidance is to prohibit gatherings of ten or more folks in one area. Additionally, Pennsylvania has followed the lead of other states in shutting down all non-essential businesses for the next 2 weeks. This is a serious situation.

Londonderry staff have been meeting frequently throughout this crisis to frame appropriate responses. In most cases we have acted proactively, taking steps that preceded the eventual government announcements.   We feel that we need to take additional steps at this time to prevent an infection from taking root on our campus. I am writing to inform you of these new developments.

Starting Wednesday 3/18, all entrance doors to our connected buildings will be locked down, with the exception of the Wheaton, Snell Community Center, and Leffler entrances. There will be stations at these 3 locations for staff to do a health screening (including a thermal scan) prior to them reporting for work; anyone with a fever of 100 degrees or more will be sent home. This screening requirement will also apply to paid caregivers that are coming in to assist our independent living residents in their homes.

Effective Thursday 3/19, a Visitation Restriction will be imposed for independent living. That restriction is already in place for nursing and personal care. Visitors to the campus for social purposes will be turned away at the entrance lobbies. We will allow a single family member to visit for “caregiving” purposes in terms of bringing food and/or medicines to a resident; in these cases, the single visitor will have to pass the same health screen process that employees are subjected to.

Effective 3/18, we will also be temporarily suspending the provision of outpatient therapy services and individual housecleaning services to independent living residents.

I thank you in advance for your cooperation with these temporary restrictions. For those of you who use our in-house TV system, please pay attention to Channel 4 for additional announcements and programming. We will also be periodically posting information on our Londonderry Village web site.

Jeff Shireman,   President

March 17, 2020 – No other updates to provide at this time. Please continue to check in on this page for updates as they become available. If you have specific questions, please use this email to direct your questions: LVresponse@LondonderryVillage.org.

March 16, 2020 – No other updates to provide at this time. Please continue to check in on this page for updates as they become available. If you have specific questions, please use this email to direct your questions: LVresponse@LondonderryVillage.org.

March 13, 2020 – Community Update

We are providing an update with what we, as a facility, are doing to keep our elders safe and healthy.

As per guidance from the Centers for Medicare & Medicaid Services for Nursing Facilities, at this point, as of 3PM on Friday March 13, all visitation is Restricted.

This means that family, visitors, friends etc. are not permitted entry to any healthcare area.

There will be situational exceptions that must be approved by nursing administration. (Example would be a change of condition of a loved one.)

There will be only one entrance for the Personal Care, Tranquil Terrace and Leffler Care visitors. That entrance will be through the Leffler entrance. If you are permitted situational access, you will be screened upon entry for COVID-19. Those symptoms are: fever, cough and shortness of breath. Also, if there has in the last 14 days been contact with someone with a confirmed diagnosis of COVID-19, or contact with someone that is under investigation for COVID-19 or has traveled internationally or within the U.S. to any area were sustained community transmission has occurred, entry in to any healthcare area will be denied.

All non-essential travel through the Personal Care and Nursing Units will not be allowed until further notice.

Entrance to the Therapy Department will be through the Leffler Care entrance.

All activities in our healthcare areas will be postponed that involve outside entertainment. Our Therapeutic Recreation department will continue to do activities. Nursing and Personal Care Elders will be restricted from engaging in any Independent Living activities at this time.

IL resident activities are cancelled at this time and our dining venues for Independent Living will offer limited take-out bag lunches. Updates will be broadcast on channel 4 and the common area televisions. Visitors to Independent Living residents are discouraged; however, anyone visiting the campus should follow the guidelines of the Center for Disease for Control to protect the health and wellbeing of our residents.

Further updates will be posted on the Londonderry Village website: www.LondonderryVillage.org. Questions can be directed to LVresponse@LondonderryVillage.org.

 

March 13, 2020 – Community Update

To the Residents and Staff of Londonderry Village,

We are clearly living in unprecedented times.  The mounting concerns over the coronavirus (COVID-19) have now resulted in a travel ban, suspension of professional sporting events, closing of the Disney amusement parks, and widespread cancellations of college semesters and church services.

In the absence of a vaccine, there is only one way to defeat a viral outbreak: isolation.  Victims of the virus must be treated in strict isolation so that the virus cannot spread to others.  However, the more important strategy is to quarantine those of us who are currently virus-free.  If the virus is contained and not allowed to spread, it will eventually die out.

Please read the letter that accompanies this one.  It provides details on the specific steps that Londonderry Village will be taking to actively deter the transmission of the virus on our campus.   We will be doing all that we can to prevent a viral outbreak in the health center, where our most vulnerable residents live.  We have all read about the tragic outcomes in Kirkland, WA, when a COVID-19 outbreak took root in a nursing home.

Compliance with the isolation and quarantine precautions will require sacrifices.  There will need to be a drop-off in social activities;  events and communal dining will be restricted.  I am confident that we will see widespread support for our precautions, in the interests of protecting the overall health of all of our residents and staff.  We are privileged to serve “The Greatest Generation”, a cohort of residents who endured great sacrifices during World War II, and many thereafter.   I know that we can get through this successfully with everyone’s support and cooperation.  I thank you in advance for that support.

Sincerely,

Jeff Shireman

President

March 13, 2020 – Community Update

We are providing an update with what we, as a facility, are doing to keep our elders safe and healthy.

We have initiated screening of all visitors, staff and vendors that come into the health care areas for any flu or COVID -19 symptoms.  Those symptoms are: fever, cough, shortness of breath, sore throat or runny nose.  Also, if a visitor has in the last 14 days had contact with someone with a confirmed diagnosis of COVID-19, or contact with someone that is under investigation for COVID-19 or has traveled internationally or within the U.S. to any area were sustained community transmission has occurred, entry in to any healthcare area will be denied.

As per guidance from Center for Medicare & Medicaid Services (CMS) for Nursing Facilities, at this point all visitation is DISCOURAGED. If you must visit, please be mindful of our community and do your due diligence to keep everyone healthy.

The current guidelines are:

  • Limit the surfaces you touch when visiting
  • Limit your movement throughout the facility
  • Limit physical contact with your loved one
  • Try to maintain social distances of 6 feet
  • Wash your hands
  • Do not visit if you have any respiratory symptoms.
  • Avoid large social gatherings

Our visiting hours at this point will be from 9am-7pm.  Please try and visit around these hours.  If you need to come outside of visiting hours, you will have to ring the door bell and wait for a staff member to answer. Visitation may change to limited or restricted, at the guidance of CMS, if a COVID-19 positive case is found within the geographic region surrounding Londonderry Village.

There will be only one entrance for the Personal Care, Tranquil Terrace and Leffler Care visitors.  That entrance will be through the Leffler entrance.  You will be screened upon entry. All non-essential travel through the Personal Care and Nursing Units will not be allowed until further notice.  Entrance to the Therapy Department will be through the Leffler exterior entrance.

All activities in our healthcare areas will be postponed that involve outside entertainment. Our Therapeutic Recreation department will continue to do activities. Nursing and Personal Care Elders will be restricted from engaging in any Independent Living activities at this time.

All large social gatherings of residents on our campus will be cancelled. Visitors to Independent Living residents are discouraged; however, anyone visiting the campus should follow the guidelines of the CDC to protect the health and wellbeing of our residents, staff and community.

Further updates will be posted on the Londonderry Village website:  www.LondonderryVillage.org.  Questions can be directed to LVresponse@LondonderryVillage.org.